Privacy Policy

At Four Seasons Mobile RV Service, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile RV repair services, visit our website, or interact with us.

1. Information We Collect

We collect information that helps us deliver reliable mobile repair services directly to your location.

  • Personal Identification: Name, phone number, email address, and billing address.

  • Location Data: Your physical location, campground, or GPS coordinates so our mobile technicians can find your RV.

  • Vehicle Information: Your RV’s make, model, year, VIN (Vehicle Identification Number), and repair history.

  • Payment Information: Credit card numbers or other financial data processed securely through our third-party payment processors (we do not store your full financial details on our systems).

2. How We Use Your Information

We use the information we collect to keep your RV running smoothly and manage our daily operations:

  • Scheduling appointments and dispatching technicians to your location.

  • Processing payments, deposits, and invoices.

  • Sending service updates, text notifications (e.g., "Your tech is 15 minutes away"), and customer service follow-ups.

  • Complying with legal, tax, and regulatory obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We only share your data with trusted partners who help us run our business:

  • Service Providers: Software tools we use for scheduling, dispatching, and invoicing.

  • Payment Processors: Secure merchant services to handle credit card transactions.

  • Legal Requirements: If required by law, we may disclose your information to comply with a legal obligation or protect our rights and safety.